Please note - Under 5s can only jump during our Toddler Time Sessions. Please note - Jeans cannot be worn at any time whilst jumping.

Terms & Conditions

Note: These terms and conditions affect your legal rights. It is therefore important that you read and understand them.

BOING ZONE Ltd is a supplier of leisure and fitness services. The recreational services include participation in trampolining, dodge ball and basketball (“leisure and fitness activities”). By purchasing a ticket from BOING ZONE Ltd, you agree that the supply of BOING ZONE Ltd services and participation by you in the leisure and fitness activities is subject to the following terms and conditions:

You acknowledge that the leisure and fitness activities are dangerous with many inherent risks and hazards and as a consequence personal injury and sometimes death can occur and you voluntarily assume and accept all such risks and waive the right to sue BOING ZONE Ltd for any personal injury or death in any way whatsoever caused by or arising from participation in such activities; (except for death or personal injury caused by the negligence of BOING ZONE Ltd)

You cannot participate in the leisure and fitness activities if you are under 12 unless you are supervised at all times by a parent or a responsible adult guardian.

The weight limit for an individual participant is 120 kg. Weights in excess of 120 kg may damage the equipment and cause injury to the participant. BPONG ZONE Ltd does not accept responsibility for injuries caused by the excess weight of a jumper.

BOING ZONE Ltd recommends that if you have weight-related concerns you should consult your health services provider and receive medical clearance before engaging in trampoline jumping.

You must comply with all signs or other directions of BOING ZONE Ltd. BOING ZONE Ltd may suspend or cancel your participation in any recreational activities in its absolute discretion for non compliance with these conditions, or for reckless or careless conduct.

In particular, you agree that:

Mobile phones must not be used whilst engaged in the leisure and fitness activities.
You must only use socks approved by BOING ZONE Ltd.
Food or drink must not be consumed whist engaging in the leisure and fitness activities.
Smoking, consumption of alcohol and chewing gum is not permitted whist engaging in the leisure and fitness activities.
You will not be allowed to participate in any leisure and fitness activities if reasonably considered by BOING ZONE Ltd to be under the influence of alcohol or drugs.

To the maximum extent permitted by law, but subject to the non-excludable consumer guarantees implied pursuant to the UK Consumer Law, in no event will BOING ZONE Ltd or its employees, directors and agents be liable in respect of any claim for any indirect or consequential loss or damage including without limitation personal injury, financial loss (such as loss of profits or use of capital or revenue or otherwise), or for any punitive, exemplary, special, incidental or consequential loss or damage whether such liability arises in contract, tort (including negligence), equity, breach of statute or statutory duty or breach of any consumer guarantees. (except for death or personal injury caused by the negligence of BOING ZONE Ltd)

This disclaimer constitutes the entire agreement between you and us (BOING ZONE Ltd) in relation to your use of our website, and supersedes all previous agreements in respect of your use of this website.

This disclaimer will be governed by and construed in accordance with English law, and any disputes relating to this disclaimer shall be subject to the exclusive jurisdiction of the courts of England.

Cancellation Policy:

All cancellations must be made by email, no verbal/phone cancellations will be accepted.

Refunds will not be given but the booking may be transferred under the following conditions:

All jump bookings are non-refundable, but can be transferred to another date with a minimum of 7 days notice.

All party deposits are non-refundable, but can be transferred to another date with a minimum of 14 days notice.
If you do not attend your event, or arrive late, no refund will be given and you will be charged in full, unless under extreme circumstances which will be at the discretion of BOING ZONE Ltd, where it may be possible to transfer your booking within 30 days of the original date.

If you arrive late you will not be able to extend your booking over the booked completion time.

Delivery Policy:

We provide our service to you, at our site, at the time you have booked, whether or not the booking was made through our web-based services or directly at our premises.

Socks that are ordered on-line are to be collected from us when you visit our premises.

All credit card details are entered on a secure page and are transferred using the SSL encryption method.