At Boing Zone, we have reviewed every part of our operations and have implemented an extensive range of safety measures to ensure we adhere to government and local authority guidelines to create a safe experience for all guests and staff, and this includes our activities.
ACCEPTANCE OF RISK
The safety measures that are being and have been introduced are intended to minimise the risk of contracting the Covid-19 virus but this risk cannot be completely eradicated. Therefore, anyone visiting our attractions acknowledges that they do so at their own risk
FEELING UNWELL?
If you are feeling unwell, with any of the following symptoms of Covid-19, we ask that you please do not visit the Park.
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High temperature – this means you feel hot to touch on your chest or back and your temperature is in excess of 38.0c.
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A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
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Loss of smell or taste – this can be a sign of respiratory infections
You will be temperature checked before admission and customers with a cough or high temperature may be refused entry.
SOCIAL DISTANCING
If possible keep 2 metres apart at all times, in exceptional cases only you can reduce the distance to 1 metre.
Please supervise all children on the park at all times and ensure they follow social distancing guidelines.
Refrain from gathering in groups of more than 30 people.
Limit your group to only members of two households (or support bubbles), or a group of at most six people from any number of households as stipulated by the government.
WHAT CUSTOMERS CAN DO WHILE ON SITE
Wash your hands with soap and water throughout the day for at least 20 seconds.
Use sanitizer when moving from one area to another.
Cover your mouth and nose with a tissue when you cough or sneeze
Put used tissues in the bin immediately and wash your hands
Do not touch your face if your hands are not clean
Sneeze and cough into your arm if required
We have implemented a number of new measures following the advice from government and industry associations so that we can provide a safe and enjoyable visit for everyone.
SOME OF THESE MEASURES INCLUDE:
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Limiting the number of customers per hour, reduced from 60 to 30.
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Tickets will ONLY be available online. Please prebook your tickets before travelling.
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Capacities are restricted so book early to avoid disappointment.
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Floor markings and signs to manage walkways and queues to respect social distancing guidelines
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Hand sanitiser and hand washing points around the Park
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Specialist cleaning of all our facilities and Inflatables
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Reception has a clear shield in place to help protect customers and our staff at all times
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There is a one-way operation in place, please adhere to the signs at all times.
TOILETS
Our toilet facilities will be open
Baby changing facilities are available here.
Please observe social distancing whilst using these facilities.
PPE
The current guidance is PPE isn’t compulsory, but guests are welcome to wear it, should it make them feel more comfortable, masks are available
All staff have undergone full training and will be wearing appropriate PPE such as visors and masks at all times
FOOD & DRINK
Food and drinks is available upstairs in the cafe and downstairs on reception.
Please observe social distancing whilst using these facilities.
HAND WASHING
Please use our hand sanitiser and hand wash stations, which are situated throughout the walk-through areas of the Park.
RUBBISH
Please clear your table after use and dispose of all rubbish in the bins
ENHANCED CLEANING
There will be extra cleaning of all our facilities and trampolines.
Paper towels will be provided in toilets instead of hand dryers.